The challenge
Small sales teams get leads from everywhere: WhatsApp messages, Instagram DMs, a chat widget on the website and a steady stream of email. Each channel has its own app, so leads are missed, replies are slow and nobody can say which enquiries are worth chasing.
What we built
LeadViaAI is our own product, built to solve that problem.
- One inbox for WhatsApp, Instagram, website chat and email, so every conversation is in one place.
- Automatic qualification: AI reads each conversation and flags how promising the lead is, so the team knows where to start.
- A simple pipeline to move leads from first message to closed.
Tech stack
01Interface
- Next.jsWeb app & SEO
02Backend
- Node.jsAPIs & business logic
03Data
- PostgreSQLRelational database
04Cloud & services
- WhatsApp Business APIWhatsApp messaging
- Instagram Graph APIInstagram messaging
- LLM APIsAI replies & scoring
Architecture
- Channels
- Website chat
- Platform
- Unified inbox
- AI qualification
- Lead pipeline
- Data & infra
- PostgreSQL
- Message queue
- Cloud hosting
Results
LeadViaAI is in beta, unifying four channels into a single inbox. Read more on the LeadViaAI product page.